Tesla entered the Indian market in July 2025 with a carefully staged expansion focused on premium electric vehicles, primarily the Model Y lineup. Unlike traditional automakers that rely on franchise dealerships, Tesla follows its global direct-to-consumer model in India. There are no independent Tesla franchises or third-party dealerships. Customers order vehicles online via the official website (tesla.com/en_in), and the company handles sales, deliveries, and most service through its own facilities or approved partners.
As of mid-2026, Tesla has established a growing network of Experience Centres (showrooms/stores), integrated Tesla Centers, service facilities, and approved body shops across key cities. Vehicles are currently imported (mainly from the Shanghai Gigafactory), which contributes to premium pricing due to high import duties.
Tesla Showroom in India: Tesla’s Own Stores: No Franchises
Tesla does not offer franchises or appoint independent dealers in India.
- Sales are direct: Book and customize on the Tesla India website.
- A refundable order deposit and admin fees apply.
- Home delivery is available across many states.
- Experience Centres serve as showrooms for viewing vehicles, guided demos by Tesla Advisors, and test drives.
- This model keeps the brand experience consistent and maintains direct customer relationships.
Tesla Experience Centres and Stores in India
Tesla operates five main Experience Centres:
- Mumbai – Maker Maxity, Bandra Kurla Complex (BKC) Tesla’s first India showroom (opened July 2025). Located in a premium commercial district.
- New Delhi – Worldmark 3, Aerocity Near Indira Gandhi International Airport. Offers product experiences and test drives.
- Gurugram (Gurgaon) – Orchid Business Park, Sector 48 / Badshahpur Sohna Road Highway Tesla’s first all-in-one integrated Tesla Center (opened November 2025). Combines retail showroom, test drives, delivery hub, after-sales service, and charging under one roof. This is the most comprehensive facility in North India.
- Bengaluru – VR Bengaluru, Whitefield Opened around May 2026 as the fourth Experience Centre. Targets India’s tech capital.
- Hyderabad – HITEC City / Knowledge City, Madhapur Fifth Experience Centre (opened June 17, 2026). Displays the 2026 Model Y Premium Rear-Wheel Drive and Model Y L. Also supports local deliveries and after-sales from a nearby facility in Bollaram Industrial Area.
Temporary pop-up experiences (e.g., at Nexus Select Citywalk in Delhi) have also been used for short-term visibility and test drives.
Operating hours typically range from about 10:30 AM–8:00 PM or 11:00 AM–8:00 PM daily (confirm locally). Contact: Toll-free 1-800-203-1538.
Tesla Service Centers and After-Sales Support
Tesla emphasizes a direct service model supported by the Tesla app for scheduling. Many software-related or minor issues can be handled remotely. Physical service facilities include:
- Tesla Centre Gurugram (Orchid Business Park) — Full integrated service.
- Tesla Service Centre Mumbai (Lodha In-City / Kurla area) and related partners.
- TAB – Modi Motors (Kalina, Mumbai Suburban) listed as a service location.
- Hyderabad / Telangana — Delivery and after-sales operations from Bollaram Industrial Area; approved collision partner (e.g., Pride Exclusive).
- Pune — First Tesla-Approved Body Shop (opened July 2026), providing collision repair with genuine parts and trained technicians. Supports Maharashtra customers. Tesla’s India office is also based in Pune (Panchshil Business Park, Viman Nagar).
Tesla is expanding service and body-shop presence toward cities such as Bengaluru, Hyderabad (already active), Chennai, and Ahmedabad. Approved body shops follow Tesla standards for safety and software-aware repairs.
How to schedule service: Use the Tesla app or contact customer support. Roadside assistance is available.
Tesla Charging Network
Tesla is building Supercharger and Destination Charging stations alongside retail expansion. As of mid-2026, multiple stations operate (including in-mall options such as Nexus Select Citywalk in Delhi with 11 kW AC chargers). Home Wall Connector installation support is offered nationwide, and promotional free Wall Connectors have been available with certain orders.
Current Vehicle Lineup and Buying Process
The primary offering is the Model Y family:
- 2026 Model Y Premium Rear-Wheel Drive — Starting around ₹50.89 lakh (ex-showroom). Claimed WLTP range up to ~500 km; 0–100 km/h in 5.9 seconds.
- Model Y L (six-seat, all-wheel-drive) — Starting around ₹61.99 lakh (ex-showroom). Claimed range up to ~681 km; 0–100 km/h in 5.0 seconds.
Test drives can be booked via tesla.com/en_in/drive or by calling the support line. Financing options (EMIs) are available through partner banks.
Expansion Outlook
Tesla continues a measured rollout focused on major metros and high-EV-potential tech hubs rather than rapid nationwide franchise-style growth. The company prioritizes building sales, service, delivery, and charging infrastructure before considering local manufacturing or assembly (which remains under evaluation to potentially lower costs). Deliveries have expanded to multiple states since late 2025/early 2026.
Key Takeaways for Customers
- No franchises — Pure direct model.
- Visit Experience Centres in Mumbai, Delhi, Gurugram, Bengaluru, or Hyderabad for in-person experiences.
- Service is available via company facilities and growing approved partners (starting with Pune body shop).
- Order online, take test drives at centres, and receive home delivery/support.
- Always check the official Tesla India website (tesla.com/en_in) or app for the latest locations, hours, inventory, pricing, and booking options, as the network is expanding.
Tesla’s India presence remains relatively early-stage compared with mature markets, but the combination of Experience Centres, integrated service hubs, and approved repair partners is steadily improving accessibility for buyers in key cities. For the most current addresses, hours, and availability, visit tesla.com/en_in or call 1-800-203-1538.
FAQs
1. What is a Tesla showroom?
A Tesla showroom is a physical location where customers can explore Tesla vehicles, experience the latest models, and speak with knowledgeable staff about the products. Showrooms are designed to offer hands-on experiences and information about Tesla’s electric cars, energy solutions, and other products.
2. Do I need an appointment to visit a Tesla showroom?
No, you do not need an appointment to visit most Tesla showrooms. However, for specific requests like test drives, vehicle consultations, or in-depth product demonstrations, it may be helpful to schedule an appointment ahead of time.
3. Can I test drive a Tesla at the showroom?
Yes, test drives are typically available at Tesla showrooms. You can schedule a test drive on the Tesla website or at the showroom itself. Availability of test drives may vary by location and model, so it’s best to check in advance.
4. What models are available to see at the showroom?
Tesla showrooms often feature various models, including the Tesla Model 3, Model S, Model X, and Model Y. Depending on the location, you may also find information about the Cybertruck or Roadster, though these may not be physically available yet.
5. Can I purchase a Tesla directly at the showroom?
Tesla operates differently from traditional car dealerships. While you can visit a showroom to explore vehicles and get information, Tesla sells its cars directly through its website. The showroom will assist you with the ordering process, but the actual purchase will be done online.
6. Do Tesla showrooms offer financing options?
Yes, Tesla showrooms can provide you with information about financing, leasing, and payment options. While the final financing application and approval process will be done through Tesla’s online platform, showroom staff can answer questions and assist with your financing inquiries.
7. Can I trade in my car at a Tesla showroom?
Yes, Tesla offers trade-ins, and you can get an estimate for your current vehicle’s value by submitting details online or discussing it with the showroom staff. Final trade-in transactions will be processed online.
8. Do I need to bring anything to test drive a Tesla?
Yes, when you go for a test drive, make sure to bring your valid driver’s license and any other required documents, such as proof of insurance, depending on the showroom’s specific policy.
9. Are there any special promotions or offers at Tesla showrooms?
Tesla typically does not run traditional promotions or sales events. However, they sometimes offer incentives related to electric vehicle tax credits or limited-time offers on certain models. It’s best to check the official Tesla website or inquire at your local showroom for any current offers.
10. Can I service my Tesla vehicle at the showroom?
Some Tesla showrooms also function as service centers, where routine maintenance and repairs can be handled. For more specialized repairs, you may need to visit a dedicated Tesla Service Center.
11. How do I schedule a service appointment for my Tesla?
Service appointments can be scheduled through the Tesla mobile app or by visiting the Tesla website. Showroom staff can also help you schedule an appointment if you’re visiting in person.
12. Is there a Tesla showroom in my area?
You can find a list of Tesla showroom locations on the official Tesla website or by using Tesla’s location finder tool. Showrooms are located in various cities around the world, with many offering both in-person and virtual consultations.
13. Can I order custom features for my Tesla at the showroom?
Tesla allows customers to customize their vehicles, including options for interior color, wheel size, and more, through the online ordering process. Showroom staff can guide you through this customization process and provide any additional details.
14. What should I expect during a visit to a Tesla showroom?
When visiting a Tesla showroom, you’ll be greeted by knowledgeable staff who can walk you through Tesla’s products and technology. You can expect to view live demonstrations, explore the cars, and learn about Tesla’s commitment to sustainable energy solutions.
15. What is Tesla’s return policy if I change my mind after purchasing a car?
Tesla has a return policy where you can return your vehicle within seven days or 1,000 miles (whichever comes first) for a full refund. This policy is subject to terms and conditions, and it’s best to check the Tesla website for the most current details.